WebHighfield Level 2 Award in Conflict Management (RQF) 8 Appendix 2: Qualification content Unit 1: Managing Conflict in the Workplace when Dealing with Customers, Service Users or the Public Unit number: H/615/6965 Credit: 2 GL: 11 Level: 2 Learning Outcomes Assessment Criteria WebHighfield Level 2 Award for Personal Licence Holders (APLH) (England and Wales) £ 105.00 The qualification is designed for those learners working in, or preparing to work in, any industry that involves the retail sale of alcohol in England or Wales. It is a prerequisite for anyone who wishes to hold a personal licence.
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Customer Service Studies Level 1 Qualification - Highfield
WebHighfield Level 1 Award in Health and Safety within a Construction Environment (RQF) Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK’s top awarding bodies 100% online Flexible deadline Description WebThis course leads to certification in the Highfield Qualifications Level 2 Award in Customer Service. Qualification Number: 600/6685/4 Learning Aim Reference: 60066854 Credit Value: 1 Assessment Method: Multiple-choice examination - 30 questions - minimum requirement 20/30. Guided Learning Hours (GLH): 6 Total Qualification Time (TQT): 7 WebThis qualification is suitable for learners aged 16 and above. This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events. dan\\u0027s seafood fort worth altamesa